Privacy Policy

MalinChe lead system · Last updated 22 October 2026

This policy covers a private, single-operator application used to manage advertising and customer enquiries for one tattoo studio. It is not offered to the public, has no accounts for anyone outside the studio, and is not distributed.

Who operates this

The application is operated by MalinChe, the tattoo studio whose Facebook Page and Instagram account it connects to. Contact: [email protected].

What it accesses

Using permissions granted by the studio owner through Meta, the application reads:

• Advertising data for the studio's own ad account: campaigns, ad sets, ads, budgets and performance statistics.
• Messages sent to the studio's Facebook Page and Instagram account, including the message text, the sender's display name, and timestamps.
• Basic Page and Instagram account details needed to identify which account a message belongs to.

It also creates and updates advertising on the studio's own ad account when the operator instructs it to.

Why

To show the studio which enquiries are waiting for a reply, how long they have waited, and which advertising produced them. The purpose is answering customers faster. Nothing else.

What it does not do

• It does not sell, rent, or share data with any third party.
• It does not use message content for advertising targeting, profiling, or training any model.
• It does not send automated replies on the studio's behalf, beyond the single welcome message configured on an ad, which is written by the studio owner.
• It does not access messages, pages, or accounts belonging to anyone other than the studio.

Where data is stored

Data is stored on infrastructure controlled by the operator, in a database that is not reachable from the public internet. Access is limited to the operator and the studio owner. Data is not passed to any processor, analytics service, or advertising network.

How long it is kept

Message and enquiry records are kept while they are useful for following up with that customer, and deleted when they are not. Aggregate statistics that identify nobody may be kept longer.

Deleting your data

If you have messaged this studio on Facebook or Instagram and want our copy of that conversation removed, see Data Deletion, or email [email protected] with the name or handle you messaged from. Records are deleted within 30 days and a confirmation is sent.

Your messages on Meta's own platforms

Deleting data from this application does not delete the conversation from Facebook or Instagram themselves. Those copies are governed by Meta's privacy policy and can be managed from within those apps.

Changes

If this policy changes, the date at the top changes with it.